Berto's Upholstery Shop in Burleson, TX

Reviews about Berto's Upholstery Shop

• ★ ★ ☆ ☆ ☆

  November 24, 2019, by Eric Boyko
  I can’t with good conscious recommend Berto’s. I brought a headliner here on 8/22. Before bringing it here for the actual work to be done I came by and had Berto look at it. I asked if he could make it look just like OEM, like it came from the factory. He mentioned that some of the curves would be tough but with the right material it could be done. I decided he would be the one for the job, the price was fair and he was confident. He finished the job in one day, I was surprised it was done so quick, he needed me to pick it up that day to make room for other projects. When I came to pick it up I could see many creases and problems, it was a hurried job. It was my mistake at this point for paying for the work. Berto mentioned that heat would fix all the creases and it would look good in a few weeks. I put the car outside many days (it normally stays in the garage) to heat up the headliner. It got slightly better but many of the spots never looked good, and definitely not OEM. He mentioned if the problems didn’t go away to bring it back and he would take care of it. I brought it back on 9/13. Today is 10/4, I called and they said it was ready. After 3 weeks almost nothing was done, Berto said he used a steamer on it, but it is anything but fixed and looks practically the same as when I dropped it off. He states that “its not like you look up while you’re driving,” but that’s not the point, is it? To top it off he broke one of the metal clips that holds it up and can’t replace that clip, now the liner sags on that corner, he says to glue it. I brought it there for quality work and did not receive it. I’d try somebody else.